Shipping & Returns
Shipping Information
All custom made wool boots, felt shoes, felted slippers and other handmade products from FELT FORMA online shop will be drop shipped from European country Lithuania. Currently we hand-make wool shoes at our studio in Lithuania (Northern Europe).
Please keep in mind that every pair of wool footwear is handmade to order in 1-2 weeks.
We ship Worldwide
Registered Priority Air Mail
INTERNATIONAL SHIPPING takes up till 2 weeks.
DHL Express Worldwide
INTERNATIONAL SHIPPING takes up 2-4 business days.
Track Your Order – DHL
Track your Shipment with DHL
Track Your Order – Registered Priority Air Mail
For Customers from the United States – UNITED STATES POSTAL SERVICE (USPS)
For Customers from Canada – CANADA POST
For Customers from Australia – AUSTRALIA POST
For Customers from Europe – LITHUANIA POST
You can track your shipment via the Lithuania Post shipment tracking system in:
The United States, Russia, Japan, The United Kingdom, Germany, France, Ireland, Denmark, Belgium, Austria, Iceland, Gibraltar, Armenia, Albania, Cyprus, Luxembourg, Malta, Slovenia, Finland, Sweden, Mexico, Paraguay, Kiribati, Aruba, Cayman Islands, Vanuatu, Honduras, The Dominican Republic, and Thailand.
Exchanges
FELT FORMA is not accepting exchanges or returns. Please note that every pair is custom handmade to order according your bare foot length, so the items are not exchangable or returnable.