Terms & Conditions

Welcome to FELTFORMA.COM, the official FeltForma online store of Customized Wool Shoes, hereinafter the Felt Forma

Agreement
This agreement exists between the customer (you) and CUSTOM FORCUS STUDIO LLC (hereinafter the Felt Forma). Registered office: Emily Road 3, 07931 Far Hills, NJ, United States, once Felt Forma receives and accepts an order. The order may be accepted by Felt Forma, at our discretion. Each order is considered as a separate agreement.

Delivery
Anyone at the delivery address who receives and signs for the goods shall be presumed by Felt Forma to be authorised to receive the goods on your behalf.

Cost
The price you will pay is the price specified on the website. You also agree to pay the delivery fees. The VAT (European Union only) is included in the price specified on the website. International customers are responsible for their own countries duties and taxes.

Non Sale Items
There is no returns accepted on sale items as each item is handmade to order / custom handmade according your foot length.

Sale Items
There is no returns accepted on sale items.

Labeling of goods
All care instructions should be strictly adhered to as Felt Forma declines all responsibility for damage caused to the garments by careless washing or mishandling.

Copyright
The entire content of this site, including but not limited to text, logo and images is the intellectual property of and Eko Haus Development Ltd. You must not use or copy in any manner.

Contact
For assistance and/or information concerning orders and shipping, return of products purchased on the Felt Forma, suggestions and other general information on the services offered by the Felt Forma, please contact by email:  
info {at}feltforma.com or use contact form.

 

Privacy Policy

Please read carefully the Privacy Policy – in order to understand how the Felt Forma collects and uses your personal data and for which purposes – also applied to users that access the Felt Forma and use the relative services, even without purchasing any product.

Privacy
Your privacy is important to us.

Personal information is collected when an order is made or when you join our mailing list.
Your information will only be used by Felt Forma to process your order and to advise you of new products and special offers or events from time to time.

We will not share any of your personal information with third parties other than intermediaries, for example courier companies.

Should you wish to have your details removed from our database please click the unsubscribe link on any emails you receive from Felt Forma.

Security
All credit card transactions are handled by Paypal and are SSL encrypted and secure. The Felt Forma does not collect or record any credit card details that you use when purchasing.

Contact
For assistance and/or information concerning the security of your privacy, please contact by email:  info [at] feltforma.com