Shipping & Returns


Shipping Information

All custom made wool shoes and products from FELT FORMA online shop will be drop shipped from European country Lithuania. Currently we hand-make wool shoes at our studio in Lithuania (Northern Europe). 

Please keep in mind that every pair of wool shoes is handmade to order in 1-2 weeks.

We ship Worldwide

Registered Priority Air Mail 
INTERNATIONAL SHIPPING takes up till 2 weeks.

DHL Express Worldwide
INTERNATIONAL SHIPPING takes up 2-4 business days.


Track Your Order - DHL

Track your Shipment with DHL


Track Your Order - Registered Priority Air Mail

For Customers from the United States - UNITED STATES POSTAL SERVICE (USPS)

For Customers from Canada - CANADA POST

For Customers from Australia - AUSTRALIA POST

For Customers from Europe - LITHUANIA POST

You can track your shipment via the Lithuania Post shipment tracking system in:
The United States, Russia, Japan, The United Kingdom, Germany, France, Ireland, Denmark, Belgium, Austria, Iceland, Gibraltar, Armenia, Albania, Cyprus, Luxembourg, Malta, Slovenia, Finland, Sweden, Mexico, Paraguay, Kiribati, Aruba, Cayman Islands, Vanuatu, Honduras, The Dominican Republic, and Thailand.


Easy Exchanges

FELT FORMA gladly accepts exchanges.  Please contact us within 7 days of delivery. 
Please ship items back within 14 days of delivery.
The Address for Exchanges. Please ship the returned items to this address:

Dovile Sirmulyte
Buivydiskiu g. 12-53
LT-07194 Vilnius

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.